Estonian Air is among the first airlines in the world that will offer in cooperation with Moscow Sheremetyevo airport check-in service via Skype video call. The new service is currently in the testing stage.
In addition to the new video flight check-in via Skype and traditional check-in, Estonian Air passengers are using internet check-in or check-in kiosks. Within last two years, the amount of people using internet check-in or check-in kiosk has risen twice: in 2009 only 11.5% of travellers were using the possibility, a year later the amount was 19%, and this summer already 21%.
37.5% of all passengers travelling to Estonia are using self services. The most active check-in kiosk users are in Scandinavia, were 70% of all passengers are using them.